Privacy Policy

Effective Date: March 17, 2026

Who We Are

Violins and More of Lynchburg (“we,” “our,” or “us”) operates the website violinsandmoreoflynchburg.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have concerning it.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as filling out rental forms), or otherwise when you contact us.

  • Personal Information: This includes your name, email address, phone number, and billing/shipping address provided through our contact forms or rental agreements.
  • Payment Information: When you submit a Step-Up Rental or standard Instrument Rental form, we collect data necessary to process your payment. Note: We do not store full credit card numbers on our servers. All sensitive payment data is securely processed and managed by our third-party payment processors (e.g., Stripe, PayPal, or Square) to facilitate the automatic monthly deductions outlined in our Terms & Conditions.
  • Automated Information & Analytics: When you visit our site, our servers and third-party analytics tools (such as Google Analytics) automatically collect certain information. This does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, and information about how and when you use our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information.

  • Essential Cookies: Necessary for the website to function (e.g., keeping you logged in if you create an account, or remembering form data).
  • Analytics Cookies: Used to understand how visitors interact with our website, helping us improve user experience and site performance.You can typically choose to set your browser to remove cookies and to reject cookies.

How We Use Your Information

We use the information we collect or receive to:

  • Fulfill and Manage Rentals: To process your rental applications, manage automatic monthly payments, and handle returns or exchanges.
  • Communicate with You: To send you administrative information, respond to your inquiries, and send you updates regarding your rental account or our shop’s events (like Talent Night).
  • Improve Our Website: To analyze site traffic and usage trends so we can improve our web presence and customer experience.

Sharing Your Information

We only share information with the following types of third parties:

  • Payment Processors: To securely facilitate your instrument rental payments.
  • Analytics Providers: To monitor and analyze the use of our website.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

Data Retention and Security

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

Contact Us

If you have questions or comments about this notice, you may email us at violinsmore1@gmail.com or contact us by post at: https://violinsandmoreoflynchburg.com/#contact

Violins and More of Lynchburg

3200 Memorial Ave

Lynchburg, VA 24501

Phone: (434) 845-2516